In order to improve customer experience and convenience (and realise some operational savings), our client wanted to replace an outdated mobile application with a best-in-class update
The challenge
The project
To achieve the project’s one-year timeframe, we were asked to drive delivery. We drove the delivery of the application in an Agile/Scrum environment. We worked hard to overcome challenges associated with low internal Agile maturity by integrating with client teams and demonstrating leadership and analytical expertise
The outcomes
Within one year, the application was soft-launched internally and went live with a Minimum Viable Product 5 months later. The application was positively received with a steady on-going adoption rate
